What Are Your Rights When DFACS Starts an Investigation

Nik Fondren • February 7, 2024

What Are Your Rights When DFACS Starts an Investigation?



The Department of Health and Human Services (DHS) fills multiple roles in Alabama. For parents, one of the most relevant and often scariest of them is the Division of Family and Child Services (DFACS). The division’s mission statement is admirable in that the people working at DFACS are supposed to uphold children’s rights. Unfortunately, though, things often go awry, and investigations sometimes get brought against families that don’t deserve the scrutiny. 


Parents currently facing a DFACS investigation need to stay calm and make sure their rights are being respected without appearing uncooperative. The easiest way to do that is to hire a family lawyer, but you can also get an overview of what rights parents and children have when facing a DFAC investigation below.


Accessing Documentation About the Case


People being investigated by the DFACS have the right to know why it’s happening. They shouldn’t be afraid to ask the DHS worker assigned to the case for information about what they are investigating. Parents who want to put in the extra work can even access the documentation against them by writing to the state’s Central Registry.


Refusing Entry to DHS Workers


Technically, parents under investigation by the DFACS have the right to refuse entry to DHS employees. The only exception is when there is reason to believe that the child is in danger, in which case the DFACS must ask a judge for a court order requiring access. Parents must be notified of the agency’s intention to seek a court order and have a right to attend the hearing. Only in emergencies can DHS return with a police officer to force entry without a court order.


The fact that parents have the right to refuse entry to state workers doesn’t necessarily mean they won’t face consequences. Denying entry to DFACS employees can cause them to view a family as being uncooperative, which could ultimately impact the case. When parents do refuse entry to DHS, they should be polite and respectful, asking to complete the assessment at a different time instead of becoming hostile.


Refusing to Answer Questions


Parents are not technically required to answer any question asked of them by a DFACS employee. The problem is that, as with denying entry to DHS workers, refusing to answer questions can cause additional problems for the family by making the parents look uncooperative.


The best way to handle a potentially contentious DFACS interview is to ask what the agency’s concerns are regarding the child’s wellbeing and then answer only relevant questions. If the agent conducting the interview asks questions that seem like they’re coming from out of left field, it’s OK to refuse to answer them by respectfully letting the agent know that the information doesn’t pertain to the case.


Keep in mind that the department is required to ask about prior DFACS cases. Parents can view this as an opportunity rather than a problem. If, for example, the family has addressed problems brought up during a past case, now is a good time to explain how.


Controlling Access to Children During In-Home Interviews


The DFACS has to speak with any children in the home during their investigations, so parents can’t prevent them from doing so entirely. They can refuse an interview when the agent working the case performs the home visit or request that they be present during the interview. However, exercising that right can backfire.


If a DHS worker believes that a child may not be honest with their parents present, they can request a court order to bring the child to a different location for a solo interview. DFACS workers can also interview children at school without the parents’ consent.


When there’s a compelling reason to insist on remaining present for the interview, it’s best to clarify what it is. Children with disabilities may become frightened or confused if they are interviewed by adults they don’t know without their parents present, for example. If the agent still wants to conduct a one-on-one interview, parents can request that they perform it at a local Child Advocacy Center where a mental health professional can observe.


Refusing Services


DFACS workers sometimes tell parents they need to participate in DHS services. In reality, they can’t mandate participation unless they get a judge to issue a court order. That said, the services offered by DHS are intended to address potential safety concerns, and parents can help their cases by participating voluntarily.


The exception to the rule is if a parent wants to participate in a different but comparable program. When that’s the case, they can explain the reasoning to the DFACS worker and request an alternative. 


Rehabilitation programs are a good example. If a parent faces the loss of their child due to drug or alcohol abuse, the state can require them to complete rehab before reconsidering custody issues. If a parent could lose their job if forced to participate in in-patient rehab, they could propose an outpatient alternative.


Keep the Final Goal in Mind When Exercising Rights


The most important thing for parents under investigation by the DFACS to keep in mind is that their ultimate goal isn’t to hamper the investigation but to prove to the investigating agent that the claims against them are false. Sometimes, that means complying with requests that parents are within their rights to refuse. Denying entry to a DHS agent, refusing to allow a child to be interviewed in the home, or refusing to answer questions directly related to the case can all make parents look uncooperative, so exercise those rights with caution and be respectful while doing so.


If there’s one right that all parents facing DFACS investigations should exercise, it’s the right to consult a family attorney. A lawyer can offer advice and help to ensure that the state respects their client’s rights without raising concerns about non-compliance. Parents don’t have to wait until they feel their rights have been threatened. They can schedule a consultation with a lawyer as soon as the state opens an investigation.


man being pulled over by a female police officer with a clipboard
By Jerry Kilgo June 4, 2026
Charged with a first DUI in Alabama? Learn what happens next, from court dates and license issues to costs, classes, and next steps.
female police officer issuing a breathalyzer test to a male in a silver car
By Jerry Kilgo June 2, 2026
Find out whether you lose your license after a DUI in Alabama, what deadlines matter, and what to know about restricted driving options.
black and gold gavel on desk
By Jerry Kilgo June 1, 2026
Learn what to do when DHR shows up at your door in Alabama, what your rights are, and how a child protective services investigation may unfold.
By Jerry Kilgo May 1, 2026
How Long Do You Have to Pay Child Support in Alabama?
By Jerry Kilgo May 1, 2026
How Is Child Custody Decided in Alabama? What Judges Actually Look At
By Jerry Kilgo May 1, 2026
Can You Date During a Divorce in Alabama? What to Know Before You Make Things Harder
By Jerry Kilgo April 21, 2026
Who Gets the House in a Divorce in Alabama?
By Jerry Kilgo April 21, 2026
What Is the Wife Entitled to in a Divorce in Alabama?
Judge’s gavel on desk in front of a blurred lawyer working on a laptop in an office
By Jerry Kilgo April 21, 2026
How Long Does a Divorce Take in Alabama? A Realistic Timeline From Filing to Final Order
By Seo Management August 6, 2024
Many people find a car essential today, particularly individuals who do not live in urban areas. Public transportation may be unreliable, and men and women must get to work, school, medical appointments, and more. In addition, the ability to drive is a sign that a person is free. They can choose to go wherever their heart desires at a moment’s notice. They aren’t relying on someone else to take them where they want or need to go. Driving is not a right, however. It is a privilege granted by the state where the individual lives and this privilege can be revoked in certain situations. The person named on the driver’s license agrees to obey all traffic laws and drive safely on all roads. The state retains the right to suspend or revoke the license when they don't. Men and women should consult a criminal defense attorney if they lose their license following a DUI charge to navigate the process of restoring the license. Driver’s License Suspensions  The state may suspend a driver’s license for several reasons. A driver with several traffic tickets might find the state takes away their ability to operate a motor vehicle, as it is responsible for keeping other drivers on the road safe. When a person fails to appear in court after being ordered to do so, the state may suspend their driver’s license. It might also take a person’s license if they own back child support to encourage the delinquent parent to catch up on their financial obligation. Driving under the influence will also lead to the suspension of a person’s license. Driving Under the Influence A person driving under the influence of drugs or alcohol will have their license suspended, and that is only one of several penalties they face. When charged with this crime, a person immediately loses driving privileges. Law enforcement has either tested this individual and found their blood alcohol content was at or above the state legal limit or the driver refused chemical testing. The driver must turn their license over when they are charged. They may have the license returned until they appear before a judge, and the judge may suspend the license again for a longer period. Implied Consent Many drivers believe they can refuse chemical and field sobriety tests to avoid losing their licenses. That is not the case. When they receive their driver's license, they agree to undergo chemical testing for drug or alcohol use. This testing may include blood tests, urine analyses, breath tests, or a Breathalyzer. When a driver refuses one or more of these tests, the law enforcement officer may arrest them and require them to undergo testing. Refusing these tests subjects the driver to harsher penalties. The refusal may lead to the driver losing their license for 90 days or being required to have an ignition interlock device installed on their vehicle. Prosecutors may also bring up this refusal in court as evidence of the driver’s impairment. Restoring Driving Privileges Once a License Has Been Suspended Drivers must know how to have their license restored once it has been suspended. They must first confirm that the license has been suspended rather than revoked. When the license has been revoked, the driver must go through all steps required to restore their driving privileges just as they would if the license were suspended. However, they must also retake their driving tests before getting their license back. Administrative license suspensions often come shortly after a DUI arrest. They differ from a license suspension related to criminal charges, such as a DUI conviction. To restore a license following an administrative suspension, the driver can request a hearing where they contest the suspension. During this hearing, the law enforcement officer who handled the arrest will share evidence of why they stopped the driver and what they found during the traffic stop. The driver then mounts a defense, and the hearing officer rules. If the hearing officer upholds the suspension, the driver must abide by all court orders and pay all fines and fees before the suspension period ends. The fines, fees, and court orders vary by the suspension type. DUI Suspensions Before restoring a person’s license when they have been convicted of a DUI, Alabama requires the driver to complete a substance abuse treatment program. The state currently has over 25 court referral programs for drivers, and each program has court referral officers and juvenile instructors. The driver might be required to sit through presentations about substance abuse and how drugs and alcohol affect their driving. The court might also have them participate in an inpatient or outpatient substance abuse treatment program. Level One treatment involves a 12-hour presentation about substance abuse laws and how different substances affect a person’s driving ability. Courts only offer this level for individuals who don’t have an identified substance use disorder. If the court presumes or determines a person has a substance use disorder, it will order the individual into Level Two treatment. The driver participates in a program that lasts at least 24 hours. The student must interact and take an active part in the treatment. This treatment program covers everything from Level One and delves further into substance abuse patterns and available support systems. Self-help meetings make up a portion of Level Two treatment programs. Level Three treatment programs include a mental health evaluation. The student is also referred for treatment in an approved substance abuse program, which may be either inpatient or intensive outpatient. Anyone 21 and under charged with DUI is considered an at-risk youth. They must take part in a 12-hour presentation. The presentation covers topics such as coping skills and conflict resolution. In addition, the youth will learn more about alcohol and drug abuse laws. Restoring the License Taking part in a treatment program is one step in restoring the license. The driver must also pay any fines associated with the suspension and obtain SR-22 insurance. The state may issue a restricted or hardship license for those needing a license to continue working or attending school. This license allows the individual to drive under certain conditions, such as when they have medical or treatment appointments to attend. Before issuing this restricted license, the court will require the driver to install an ignition interlock device on their vehicle. How Long Will the Suspension Last? Administrative suspensions may last as little as 90 days or up to three years. First-time offenders will have their licenses suspended for 90 days, second-time offenders will lose their licenses for one year, and third-time offenders lose them for three years, according to FindLaw.com. If they obtain a restricted license, it may be used for essential travel only in Alabama. Fines and Penalties Assessed with Suspended Licenses Any driver whose license has been suspended must pay a $275 reinstatement fee. There is also an additional $25 drug-related fee and a $150 interlock issuance fee. Additional fees may also be charged, and the driver might need to pay an attorney to fight the suspension. Fees are typically lower when the suspension is from something other than driving under the influence. Contact a criminal defense attorney for more information on restoring a suspended license. No two cases are identical, and the attorney can guide the person through this restoration. With their help, a person can navigate this process and get their license back at the first opportunity.